Examinando por Autor "Mantilla Jaimes, Iván-Leonidas"

Mostrando 1 - 9 de 9
  • Publicación
    Restringido
    Actualización de la documentación del Sistema de Gestión de Seguridad y Salud en el Trabajo del Ministerio del Trabajo – Dirección Territorial Santander
    (Bucaramanga : Universidad de Santander, 2018, 2018-12-06) Moreno Nova, Gerson A.; Mantilla Jaimes, Iván-Leonidas
    The main purpose of the practice is to bring to the business field all training knowledge acquired in the classroom, forming a work experience, while learning in one way or another of the processes of the company, giving constant support in the work given daily. Through a series of activities and a schedule for the development of the practice given directly by the Ministry of Labor - Territorial Directorate of Santander, the main objective is compliance and proper development of the practice, making a basic study of the inconsistencies to create improvement strategies in the given processes and in the same way contribute with the update of the Occupational Health and Safety System (SG-SST). With the result of the initial diagnosis, it is expected to analyze each basic plan that the entity has, to inform the institution of the modifications made in the legal matrix and in the risk matrix in order to carry out some control measures to provide a safe and pleasant work environment; managing to prevent the various work accidents and occupational diseases to which the employees are exposed when performing their work, allowing to reduce the rate of absenteeism and thus contribute to the improvement of productivity.
  • Publicación
    Restringido
    Aplicación de la metodología de las 5S en el archivo central del Ministerio del Trabajo - Territorial Santander
    (Bucaramanga : Universidad de Santander, 2018, 2018-12-12) Cáceres Sepúlveda, Jorman A.; Mantilla Jaimes, Iván-Leonidas
    Manage the service offered by the archive through the methodology created by the Japanese company TOYOTA of the 5S, so that efficiency becomes the factor with which work in the Ministry of Labor - Territorial Santander. Each of the 5 S (Shitsuke - discipline and habit, Seiketsu - visual control, Seiri - organization, Seiso - cleaning, Seiton - order) represents a key aspect to improve and maintain the conditions of cleanliness, order and others in the Organization. As a first instance, it is sought to correctly diagnose the conditions of the facilities in the Ministry of Labor, and to know what the work site is failing or the method they use to operate. In order to comply with this diagnosis, as a solution it is formulated to apply the methodology of the 5S to the documents that are stored there, which includes classifying, ordering, cleaning, standardizing and maintaining. It is proposed to evaluate later the applications and changes made through the 5S methodology, to know with certainty how much progress could be made taking into account the final diagnosis. In addition, it is intended that with the result of the evaluation a new diagnosis be obtained and then continue to improve complying with the best continuous that these methodologies promote.
  • Publicación
    Restringido
    Creación de un plan de mejora de la calidad en la atención al cliente interno y externo del Instituto Nacional de Medicina Legal y Ciencias Forenses – Regional Nororiente
    (Bucaramanga : Universidad de Santander, 2018, 2018-12-05) Suárez Arias, Miller; Mantilla Jaimes, Iván-Leonidas
    This study focuses on the creation of a plan to improve quality in internal and external customer service of the National Institute of Legal Medicine and Forensic Sciences, Regional Northeast, based on the importance that arises from the search for obtain a competitive advantage and guarantee the fulfillment of the goals or objectives proposed by the institution, becoming a fundamental part to ensure the quality of the provision in the services obtaining in this way a high satisfaction of both internal and external customers. In accordance with the above, an initial assessment is made through a diagnosis establishing the main problems that arise at the level of quality in customer service and causes that are subject to improvement. Subsequently, the results issued from the different sources that provided relevant information are analyzed, where there are problems in the provision of the institute's services, generating delays, delays or incorrect service provision. Then the designs of new technological tools are made which generated important advances in the correct application of circumstantial improvements to the involved processes that presented deficiencies, these technological tools which allowed advances in the solution of problems in an agile, simple way, easy application and learning for all officials in charge of the different areas in the Institute and with this optimize the relevant processes and activities to improve the problems previously obtained Finally, improvement proposals are made that contribute to the management of the processes involved in the different areas that make up the institute.
  • Publicación
    Restringido
    Desarrollo del plan de trabajo anual del sistema de gestión de seguridad y salud en el trabajo en la delegación de la Registraduría Nacional del Estado Civil en Santander
    (Bucaramanga : Universidad de Santander, 2018, 2018-11-11) Hernández Gómez, Jhonattan F.; Mantilla Jaimes, Iván-Leonidas
    The purpose of this document is to provide support for the fulfillment of the activities corresponding to the Occupational Health and Safety Management System at the National Registry of Civil Status - Delegation of Santander. SG-OSH, Occupational Health and Safety Management System is understood as the one that by the implementation of decree 1072 of 2015 becomes obligatory for all entities of the public and private sector (and other companies), to help logically to fulfill objectives planned by the top management of the company and in support of a professional in Health and Safety at Work. It begins with the realization of an analysis of the current conditions of the entity in terms of physical and documentary status, verifying if the same organization makes the application of formats for the delivery of Personal Protection Elements (EPP), also includes the review of stretchers, first aid kits and fire extinguishers. The fulfillment of the activities contemplated in the Annual Work Plan, the data collection, the training and the national evacuation simulation is carried out; Active breaks are incorporated into the workday to mitigate the appearance of occupational diseases. It ends with the analysis of the results obtained, which indicates under what conditions is the National Registry of Civil Status - Delegation of Santander, at the end of the internship period.
  • Publicación
    Restringido
    Diseño de un plan de negocios para la creación de una empresa de bebidas a base de extractos naturales DESINTOX - FRUITS en Bucaramanga
    (Bucaramanga : Universidad de Santander, 2018, 2018-01-24) Hine López, Cristian A.; Joya Angarita, Ruby S.; Mantilla Jaimes, Iván-Leonidas; Peñaranda Arenas, Iván-Darío
    People increasingly have lives with more occupations and less time to prepare and consume healthy food or drinks. The market of the packaged food industry shows high consumption in adults and children where artificial beverages, food packed with preservatives and dyes are the options that people have as a snack that they can consume prepared in less time. Desintox Fruits offers a business model in which a service for consumers is offered a healthy option for their drinks. A fruit-based drink was designed complementing its nutritional value with aloe vera and moringa oleifera which ingredients are known for their high nutritional value. It is intended to distribute the product in each store, micro market or restaurant so that it is available to the final consumer in any part of the city. The market, financial and environmental study where the company can be found Desintox Frutas is a profitable business, of great demand and acceptance in the market and that can contribute to improve the nutrition indices of Bumangueses.
  • Publicación
    Restringido
    Diseño de un sistema de gestión de la calidad para la microempresa Plomería J.J, bajo los lineamientos de la norma ISO 9001:2015
    (Bucaramanga : Universidad de Santander, 2018, 2018-12-10) Arocha Niño, Jenifer A.; Moreno Cuadros, Juan C.; Mantilla Jaimes, Iván-Leonidas
    A Quality Management System (QMS) according to the Colombian Technical Standard (NTC) 9001: 2015, represents a highly effective alternative for when an organization wants to improve the effectiveness and efficiency of its processes, in addition to increasing confidence and seriousness perceived in the market where it operates. That is why, for the micro-company Plomería J.J. The implementation of your QMS is the best option to meet your growth and consolidation objectives in the market. In this sense, the objective of this research is to design a QMS based on the NTC 9001: 2015 and appropriate to the internal and external contexts of the micro-enterprise Plomería J.J. The study is of field and not experimental, approaching the personnel that work in the microenterprise through a survey and an interview, oriented to determine the degree of compliance of the organization with the criteria established in the NTC 9001: 2015, in addition to the internal and external conditions, which served as the basis for the design of the proposal. With the implementation of the SGC will increase the efficiency in the use of material resources, financial and especially human talent, in conjunction with the business objective of the organization, taking advantage of the high degree of training of its staff and good communication which occurs at all levels.
  • Publicación
    Restringido
    Diseño de una unidad de negocio para la creación del restaurante Mi PizzaGourmet en Bucaramanga.
    (Bucaramanga : Universidad de Santander, 2017, 2017-12-12) Jaimes Jaimes, Dania K.; Pineda Fonseca, Anny L.; Mantilla Jaimes, Iván-Leonidas; Peñaranda Arenas, Iván-Darío
    Mi PizzaGourmet es una idea de negocio que ofrece pizzas saludables en sus menús. Es una propuesta innovadora ya que le permite al cliente escoger cada uno de los ingredientes y peso a su gusto mediante una aplicación móvil brindándole una mejor atención y disminución en el tiempo de espera. Considerando la forma de vida actual de alimentarse vemos que varía con el paso del tiempo, ya que cada día las personas piensan en su salud y la selección de alimentos que benefician a está, por esta razón se comenzó a desarrollar un estilo de consumo de comida gourmet ofreciendo productos frescos, saludables y orgánicos. Esto demostrará que nos preocupamos por la salud de nuestros clientes ya que los ingredientes son de alta calidad porque son cosechados en huertas. Nuestro compromiso social y ambiental es contribuir cada día aún más con la disminución en la tasa de desempleo ayudando a mano de obra calificada como no calificada, colocando al alcance de las personas las herramientas y medios para que puedan satisfacer las necesidades y así contribuir con el crecimiento de la empresa como de ellos mismos. Como se tiene conocimiento todo restaurante involucra estos recursos del medio ambiente y por tanto la organización debe velar por mantener dicho entorno en condiciones de limpieza salubridad y sostenibilidad así reduciendo el impacto ambiental.
  • Publicación
    Restringido
    Propuesta de mejoramiento a los procesos de capacitación de inducción a los nuevos colaboradores de la empresa Campollo S.A
    (Bucaramanga : Universidad de Santander, 2018, 2018-12-13) Flórez Lobo, Estefani; Mantilla Jaimes, Iván-Leonidas
    The purpose of this degree project is to design an induction plan on the quality component where the importance of good manufacturing practices (GMP) in the Campollo S.A. With the purpose that the induction can be applied in the company to new workers at the time of entry, taking into account the importance of the quality of the processes to ensure that Campollo SA is consolidated in the market as a recognized brand to be able to carry your portfolio of products and services to explore the market in different parts of the country. During the development of this project, the induction route carried out by Campollo SA in the main office will be analyzed to its new collaborators, starting from the analysis of the development of the induction route, to learn more about all the internal management carried out by the company for guarantee adequate training for new collaborators. This project will be made to know the impact that the route has on the worker and determine the shortcomings that the route currently has to be able to make the pertinent suggestions and design an induction on quality that corrects the errors and replaces the need that the company has to add a talk on quality to the onboarding route.
  • Publicación
    Restringido
    Propuesta para la mejora del sistema productivo de Comercializadora Pollo Yanky en la ciudad de Bucaramanga para el año 2018
    (Bucaramanga : Universidad de Santander, 2018, 2018-12-13) Galán Garzón, Diana X.; Mantilla Jaimes, Iván-Leonidas
    La eficiencia se ha convertido en uno de los principales objetivos de las grandes empresas, ya que han podido experimentar los cambios positivos que trae tener y mantener una empresa completamente organizada y productiva. Por esta razón surge la necesidad de conocer el sistema operativo que maneja la empresa Comercializadora Pollo Yanky, ya que es una planta avícola que en los últimos años ha venido creciendo rápidamente, siendo conocida en la región como una de las pocas plantas especiales con permiso provisional por parte de la autoridad, debido a esto es necesario mejorar sus procesos productivos, dándole un giro de orden, aprovechamiento de sus recursos y buena administración. Para el desarrollo de este proyecto iniciamos con la identificación de la empresa donde a simple vista se observó que no se tenía ningún control acerca del sistema productivo, se observó nulo control de los costos de producción, desperdicios y desorganización, conforme a esto, se realizó acompañamiento y sensibilización al personal acerca del buen manejo de los recursos y se dio una idea general de la aplicación de las‘’5’’ s, se realizó un trabajo diario de reconocimiento de la empresa y conocimiento del proceso productivo para determinar los puntos críticos que no le están permitiendo ser eficiente y se proponen mejoras para su sistema productivo.