Examinando por Materia "Innovación en servicios"

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  • Publicación
    Acceso abierto
    Actividades de innovación en servicios en las pequeñas y medianas empresas comerciales del sector textil de Valledupar, Colombia
    (2016) Pertuz Peralta, Vanessa Paola; Boscan Romero, Neida Coromoto; Straccia Martínez, Daysi Coromoto; Pérez Orozco, Adith Bismarck
    The article aims to describe the service´s activities of innovation in small and medium enterprises (PYMES) in the textile sector in Valledupar, Colombia. The activities include the knowledge's acquisition and machines, preparations for innovation, market research and training processes. This research is descriptive, a field research, non-experimental and transactional. The CEO answers a Likert questionnaire. The results indicate the predominant activity is the acquisition of machinery. In contrast, there is a low acquisition of knowledge from abroad and preparation to innovate. The conclusions are the suggestion of innovation's plans; market's analyses and diversify sources of knowledge.