Examinando por Materia "Adopción"

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    Pasantía: Diseño del sistema de gestión de calidad basado en la norma iso 9001:2015 para Acid Ingeniería en la ciudad de SAN GIL, SANTANDER
    (Cúcuta, Universidad de Santander, 2019, 2019-05-29) Vargas Diaz, Leidy Tatiana; Patiño Contreras, Paula-Marcela.; Reyes Álvarez, Marcos-Fernando.
    The quality management system for the company ACID INGENIERIA according to the ISO 9001: 2015 standard; in order to document, properly adjust the processes and procedures, implement a continuous improvement plan that allows the company a better quality in its services; “The adoption of a quality management system is a strategic decision for an organization that can help it improve its overall performance and provide a solid basis for sustainable development initiatives to be in accordance with the requirements of this International Standard, a organization needs to plan and implement actions to address risks and opportunities. Addressing both risks and opportunities that establish a basis for increasing the effectiveness of the quality management system, achieving better results and preventing negative effects ”. (NTC-ISO, 2015) The administrative, managerial and operational processes of the company will benefit if a quality management system is implemented as required by ISO 9001; 2015, achieving a position in the market, with the main objective of providing a good service and that its clients are comfortable with the services offered. It is necessary to adopt the useful quality evocation tool; since the company is aware of the rapid growth, in terms of competition and its purpose is to seek the improvement of an excellent service. Currently, to face the challenges of competitiveness and productivity, organizations require management models that promote customer satisfaction and it is through the formulation of a possible quality management system based on the ISO 9001 standard. : 2015, how these challenges can be faced. Talking about the quality management system is referring to the way an organization carries out business management associated with quality. In general terms, it consists of the organizational structure along with the documentation, processes and resources used to achieve quality objectives and meet customer requirements.