Examinando por Materia "Socorecard balance"

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  • Publicación
    Restringido
    Propuesta de mejora al sistema de indicadores del área de acondicionamiento de PROCAPS BOGOTÁ.
    (Cúcuta: Universidad de Sántander, 2018, 2018-12-15) Urbina Peinado, Gerardo Alfonso.; Miranda Yañez, Jose Daniel.
    In this project, the Balance Scorecard design was carried out in the conditioning area of Procaps Bogotá, in which the 4 indicators that would be measured and evaluated in that statistical and measurement system were identified and designed, studying the current needs of the area and its shortcomings, these 4 indicators are: the productive level, absenteeism, non-conformities, and disciplinary and safety processes. Together with the design of the indicators, their collection formats were generated in order to have real and concrete data that can give a real diagnosis of the area, in addition to this, improvements were made in the process such as the creation of a commitment format and Disciplinary guidelines for compliance, which without the full implementation of the Balance Scorecard have begun to show improvements at the productive level due to the monitoring and actions taken with the results found. The Balance Scorecard is finalized in its design and ready for its implementation being endorsed by the coordinator of the areas, and the head of operations of the company, presenting notable improvements at the productive level since before its implementation, is a guarantee for the optimization of the area.